Existing client? Help desk: john@mspforcanada.com Serving the Greater Toronto Area since 2021
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About us

A local IT partner, built for the way Canadian organizations work now

MSP for Canada was founded in Mississauga in 2021. Today our Ontario-based team supports 48 organizations and more than 2,600 users across the Greater Toronto Area.

Our story

Started in 2021, for a very 2021 reason

When offices emptied in 2020, a lot of small and mid-sized organizations discovered their IT had been held together by one overworked person and a server in a closet. VPNs buckled, laptops went unpatched for months, and phishing attacks spiked.

John Mayer had spent more than fifteen years running infrastructure and security teams for mid-market and enterprise organizations in Ontario. He started MSP for Canada in 2021 with a simple idea: give growing organizations the same discipline enterprise IT departments rely on (standard builds, real security, tested backups, documentation) at a predictable monthly price, delivered by people who live here.

We have grown steadily by referral since then, and we still answer our own phones.

John Mayer

Founder & Principal Consultant

John leads our client strategy and vCIO practice, and still sits in on every new client assessment. Before founding MSP for Canada he managed infrastructure, networking and security operations for organizations of up to 3,000 employees across Ontario.

Outside work he coaches youth hockey in Mississauga and is a frustrated but loyal Leafs fan.

Email John →

What we believe

How we work

Answer the phone

A real technician picks up, not a voicemail tree. If we cannot fix it on the call, you know who owns it and when you will hear back.

Security is not an add-on

MFA, endpoint protection and patching are in every plan. We will not sign a client who refuses MFA, because we cannot keep them safe.

Write it down

Every environment we manage is documented. If you ever leave us, you leave with the documentation, the passwords and a proper handover.

Keep data in Canada

Our tools, backups and cloud workloads are hosted in Canadian regions wherever the option exists.

Plain language

No jargon in invoices, reports or quarterly reviews. Leadership should understand exactly what they are paying for.

Earn it every month

After onboarding, our agreements are month to month. Our renewals are how we keep score.

The team

Fourteen people, all in Ontario

Our help desk technicians, field engineers, network specialists and security analyst work from our Mississauga office and on the road across the GTA. Every client has a named account lead and a primary technician who knows their environment.

14Full-time staff
6Help desk technicians
4Field and network engineers
0Offshore call centres

Want to meet the team?

Book a 30-minute introductory call. We will ask about your organization, your pain points and whether we are the right fit.

Book an assessmentEmail us